3 good reasons to wiggle out of chasing money.


Business owners should not chase money themselves. It’s bad for your soul. It’s bad for your business, and you’ll probably mess it up anyway. More...

Slow paying clients? It’s your fault.


You probably didn’t want to hear it but it’s probably your fault. Before you do the online equivalent of punching me in the face let me explain. More...

I'm your client. Can I screw you?


I like you. It’s easy to do business with you. You'll let me enter into a monthly contract without a credit check. More...

Program your clients to pay your invoices.


People are used to paying certain debts almost without thinking because it’s horrible if they don’t pay. I’m not talking about sending Ugly Mike around More...

5 reasons why charging interest doesn’t work


It’s tempting to whack interest onto every outstanding invoice hoping that the debtor will pay before it mounts up. I think it’s a waste of time. More...

65% of small business owners take a pay cut as cash flow crisis grows


The National Australia Bank’s SME study on cashflow reported that 65% of small business owners have taken a pay cut because of poor cash flow. More...

How to tell if your client is going to crash and burn


Spotting the early warning signs may make the difference between getting what you’re owed and standing in line for scraps. More...

Phoning your debtors can work if it’s done right.


Phoning debtors is best done as part of a strategy that includes a written or email based follow up system. More...

Free Credit Application Form


Here is a basic credit application form that you can use as is or copy to suit your business exactly. More...

Don’t outsource your debt collecting.


Outsourcing - the big business cure for everything. Call centers to India, software development to Pakistan, manufacturing to China. People who sell debt collecting services like to make us think that outsourcing will solve all our cash flow problems. I’m not sure that this big business wisdom makes small business sense in this case. More...

What does the UK law say about late payments?


The answers below apply only to business to business debt. There are different rules if your customers are individuals. More...